1. Shipping Information
At Flexyko, we are committed to providing you with a seamless shopping experience, including efficient and reliable shipping options. Please read the following information to understand our shipping and delivery policies.
2. Shipping Locations
We currently offer shipping to [list the countries or regions you serve]. If your location is not listed, please contact our customer support team at contact@flexyko.com to inquire about potential shipping options.
3. Processing Time
Orders are typically processed within 14 business days after payment is received. Please note that processing times may vary during peak seasons or promotional events.
4. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Estimated delivery time is 2 to 4 business days. (Provide specific timeframes for standard shipping)
- Express Shipping: Estimated delivery time is 7 to 10 business days. (Provide specific timeframes for express shipping)
5. Shipping Costs
Shipping costs are calculated based on your order’s weight, dimensions, shipping method, and destination. You can view the shipping cost during the checkout process before confirming your order.
6. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
7. Delivery Times
Delivery times may vary depending on your location and the shipping method chosen. While we make every effort to ensure timely deliveries, please understand that external factors such as customs clearance, local courier services, and unforeseen circumstances may affect delivery times.
8. International Shipping
For international orders, please be aware that additional customs duties, taxes, or fees may be imposed by your country’s customs authorities. These charges are not included in the purchase price and are the responsibility of the recipient.
9. Shipping Restrictions
Some products may be subject to shipping restrictions due to their size, weight, or destination. If your order is affected by such restrictions, our customer support team will contact you to discuss alternative solutions.
10. Order Issues and Concerns
If you encounter any issues or have concerns about your order’s shipping and delivery, please contact our customer support team at contact@flexyko.com. We are here to assist you and address any questions you may have.
11. Changes to Shipping and Delivery Policy
We may update or modify this Shipping and Delivery Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.
12. Contact Information
If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us at contact@flexyko.com.